Turn every failure into competitive advantage


Quick note: No video this week, as I’m head-down working on my second book, Innovation at Work. I’ve cleared my calendar to devote every spare minute to book production, which meant making some hard choices!

Watch for videos to return in a few weeks. In the meantime, enjoy this week’s article!


Hey there, innovation champions!

Here's the pattern I've noticed across every successful innovation transformation I've witnessed:

Teams that build sustainable creative capabilities don't rely on isolated workshops or special innovation sessions. Instead, they systematically practice three interconnected principles that compound over time: creating psychological safety for exploration (Play Hard), embracing productive failure (Make Crap), and extracting learning from every experience (Learn Fast).

When teams combine these approaches consistently, something remarkable happens: breakthrough thinking transforms from occasional accident into automatic organizational capability.

This is the Create the Impossible™ framework in action—and it's the foundation for everything I teach teams about systematic innovation.

The Integration Challenge

Most innovation approaches focus on individual techniques or isolated workshops. Teams get temporary energy boosts but return to the same underlying patterns that created problems in the first place.

The Create the Impossible™ framework works differently. Each principle builds systematically on the others:

Play Hard creates the psychological foundation where innovation can emerge

Make Crap provides permission to fail productively and iterate rapidly

Learn Fast transforms every experience into competitive intelligence

Together, they create a self-reinforcing system where teams naturally approach challenges with creative problem-solving rather than defaulting to familiar solutions.

The Systematic Method Behind the Magic

Here's what makes this approach different from typical innovation initiatives:

It's micro, not macro: Instead of requiring elaborate programs, teams can practice 5-15 minute interventions that remove specific friction points and build innovation muscle systematically.

It's systematic, not episodic: Rather than being limited to special innovation sessions, teams embed these principles into daily operations—sprint planning, retrospectives, project kickoffs, problem-solving meetings.

It's evidence-based, not feel-good: Each intervention targets specific innovation barriers backed by neuroscience research on creativity, collaboration, and learning.

The Compound Effect in Practice

Teams that systematically practice all three principles don't just solve problems faster—they fundamentally change how they think, collaborate, and respond to uncertainty.

Here's what systematic implementation looks like:

Month 1-2: Foundation Building – Teams focus on Play Hard experiments that normalize risk-taking and create psychological safety for sharing imperfect ideas.

Month 3-4: Productive Failure – With safety established, teams practice Make Crap techniques that accelerate iteration and reduce perfectionist paralysis.

Month 5-6: Learning Acceleration – Teams embed Learn Fast practices that turn every setback into organizational intelligence.

Month 7+: Automatic Innovation – Teams naturally combine all three principles to approach new challenges with breakthrough thinking.

Real-World Evidence: When Systems Create Breakthroughs

The most innovative companies already operate these principles intuitively:

Google's systematic curiosity: That executive meeting where someone got distracted by satellite mapping software (creating Google Maps) wasn't random—it was enabled by a culture that prioritizes exploration (Play Hard), accepts productive failure (Make Crap), and systematically captures learning (Learn Fast).

Slack's productive failure system: The transformation from failed gaming company to $27.7 billion communication platform happened because the team had systematic practices for extracting value from setbacks and rapidly testing new approaches.

Amazon's innovation velocity: Their ability to experiment with new services comes from systematic approaches to all three principles—psychological safety for bold ideas, permission to fail fast, and systematic learning extraction from every experiment. (Though it should be said there is ongoing internal debate regarding the consistency of these practices in employee experience.)

The Micro-Experiment Strategy

The breakthrough happens through systematic practice of micro-experiments that address specific innovation friction points:

Play Hard micro-experiments: 5-minute perspective-taking exercises, random problem trading, permission slip protocols that remove psychological barriers to creative risk-taking.

Make Crap micro-experiments: Deliberately terrible first draft sessions, rapid ugly prototyping, constraint challenges that force creative solutions.

Learn Fast micro-experiments: Learning autopsies after setbacks, systematic assumption testing, micro-pilots that validate ideas in 48 hours.

Each experiment takes minimal time but compounds over months into systematic innovation capabilities.

From Book to Breakthrough: Multiple Paths to Transformation

The Create the Impossible™ framework can be implemented at different levels depending on your team's needs and organizational context:

Self-Directed Implementation: My forthcoming book Innovation at Work: 52 Micro-Experiments for Brave Leaders Who Want to Unstick Teams, Spark Ideas, and Build What’s Next provides the complete toolkit for teams ready to start building systematic innovation capabilities immediately. The 52 experiments are designed for leaders who want to begin transformation right away using proven methods.

Guided Transformation: While the book provides the foundation, many organizations accelerate their innovation culture development through strategic workshops, keynote presentations, and comprehensive programs that I design specifically for their context and challenges.

Systematic Integration: The most powerful transformation happens when teams combine the book's micro-experiments with strategic facilitation, leadership development, and organization-wide culture change initiatives that embed these principles across multiple departments and functions.

Each approach has its place. Some teams thrive with self-directed implementation using the book's systematic approach. Others benefit from the energy and alignment that comes from shared experiences during retreats and workshops. Many organizations find that combining both approaches—practical tools plus expert guidance—creates the deepest and most sustainable transformation.

The Transformation Indicators

Teams operating with systematic Create the Impossible™ capabilities demonstrate specific behavioral changes:

  • Share work-in-progress without prompting rather than waiting for perfection
  • Suggest experiments when facing new challenges instead of defaulting to familiar approaches
  • Extract and apply learning from setbacks instead of avoiding difficult conversations
  • Generate breakthrough solutions through rapid iteration rather than extended planning
  • Proactively seek diverse perspectives instead of relying on domain expertise alone

Beyond Individual Teams: Organizational Transformation

The real leverage happens when multiple teams practice these principles simultaneously. Cross-functional collaboration improves because teams share approaches to psychological safety, productive failure, and systematic learning.

Organizations develop innovation capabilities that compound across departments rather than remaining isolated in individual teams or special innovation groups.

Your Next Impossible

Innovation culture isn't built through wishful thinking or annual team-building exercises. It emerges through systematic practice of the conditions that enable breakthrough thinking.

Your team already has the capability to Create the Impossible™. The framework provides the method to unlock it consistently.

Whether you start with one micro-experiment this week or implement comprehensive organizational transformation, the principle remains the same: systematic practice of Play Hard, Make Crap, and Learn Fast creates the conditions where breakthrough thinking becomes automatic rather than accidental.

Your next breakthrough is one experiment away.


Ready to begin implementing the Create the Impossible™ system? My book Innovation at Work: 52 Micro-Experiments for Brave Leaders Who Want to Unstick Teams, Spark Ideas, and Build What’s Next provides the complete toolkit for immediate implementation. Join the early access list for the full collection of experiments and strategic implementation guides.

For organizations ready for comprehensive innovation transformation—including strategic workshops, leadership development programs, keynote presentations, and culture change initiatives designed specifically for your challenges—let's explore how to accelerate your team's breakthrough potential through expert guidance and systematic implementation: Contact Melissa

Here’s my designer’s latest cover iteration. What do you think? 😊


🎧 Podcast: Turning “Impossible” Into Possible

Ever wonder why “play” belongs in your leadership toolkit?

On the Business Impact Lab (S6E10), Angela Jackson and I dig into my Create the Impossible™ framework—Play Hard → Make Crap → Learn Fast—including why “crappy doodles” beat perfectionism every time, and how interactive experiences (not slides!) unlock real innovation.

👉 Listen here

P.S. Got a team stuck in “perfect-or-nothing” mode? This episode is your 45-minute nudge to try a tiny experiment this week.


Innovation Insight: When "Failures" Become Raw Material 🎨✨

I opened up this sketchbook to find a watercolor doodle—an ugly blob, really—that I'd made so long ago I can't even remember when I did it.

It was a complete failure as an artwork. But of course, with doodles, the outcome is not the point. Still, I do remember feeling disappointed. My gremlins trying to convince me what a failure I was! 🙄

Today I thought, "Hmm... what would happen if I took my marker to that watercolor blob?"

And look what emerged! A whimsical tower of colorful shapes and patterns that brings me pure joy.

Here's what I've discovered through years of bringing creative principles into corporate environments: Your "failures" aren't dead ends—they're raw material waiting for your curiosity.

The most innovative teams I work with have mastered this mindset. When a product launch falls flat or a strategy doesn't pan out, instead of moving on in shame, they ask: "What if? What's possible here? How can we build on this?"

That question transforms disappointment into breakthrough thinking.

Those quarterly goals you didn't hit? The market feedback that stung? The initiative that fizzled? They're not evidence of failure. They're your "watercolor blob"—incomplete, imperfect, and bursting with potential for what comes next.

Innovation doesn't come from perfection. It comes from the courage to pick up your marker and ask, "What happens if I play with this?"

Ready to help your team develop this "what if?" courage? My forthcoming book Innovation at Work contains 52 micro-experiments designed to build exactly these innovation muscles. Join the early access list for behind-the-scenes insights and preview content.


That's it for this week!

Creatively yours,
Melissa

​P.S. When you’re ready to build a culture of thriving innovation, so your team can Create the Impossible™, here are three ways I can help:

1) Download my FREE Innovation Culture Assessment to evaluate where your team stands

2) Download the first 50 pages of my book, The Creative Sandbox Way™, to reconnect with your creativity

3) Click here to schedule a complimentary Innovation Strategy Session

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